Los Angeles and Orange County expected to be hit with excessive rainfalls this weekend.
Posted on 02/15/2017 at 02:18:00 PM
Chandler’s Roofing uses its communication skills to exceed expectations on The Pines Townhomes
by Chrystine Elle Hanus
Working with homeowners associations can be challenging. From conception to completion, such projects are lengthy. Homeowners associations often have a board of directors to answer to and appease, further complicating projects.
In addition to communicating with diverse personalities within an association and board of directors, there are multiple residents to consider during all project phases. Accepting such a project requires more than exceptional technical skills—it requires keen communication and ability to meet the expectations of all involved.
When Chandler’s Roofing Inc., San Pedro, Calif., accepted the challenge to reroof the 13-building complex at The Pines Townhomes, Lomita, Calif., it exceeded the homeowners association’s expectations in every way.
Developing a rapport
Working with a property management company, Chandler’s Roofing had been performing maintenance work on The Pines Townhomes’ shake roof systems for several years. About two years ago, Chandler’s Roofing informed the company the roofs were in poor condition and repairing them was a waste of money.
The homeowners association began the process of trying to formulate a reroofing plan and budget. Chandler’s Roofing, along with several other companies, was asked to provide an estimate for reroofing the 50 townhome units, which comprise 12 buildings and a pool house.
A specifications sheet was not provided, so every company recommended a different roof system, manufacturer, budget and warranty. The homeowners association’s board of directors became confused with the different options offered, so it formed a roofing committee to research different roof system types, as well as life cycle costing.
After more than a year of meetings and due diligence, the homeowners association narrowed the possible companies to Chandler’s Roofing and four other contractors.
“We invited all five contractors to present their proposals during a special homeowners association meeting,” says Wil Vincenty, president of The Pines Townhomes’ board of directors. “Everyone was impressed Chandler’s Roofing brought its president and project supervisors and offered an innovative solution to the low-slope roof portions of the project.”
Although Chandler’s Roofing’s bid was about $140,000 more than other proposals, the homeowners association was looking for long-term results. The fiberglass-reinforced asphalt shingle roof system Chandler’s Roofing proposed extended the association’s reserve fund because the roof would not need to be reroofed as quickly as originally planned, ultimately saving the residents money and allowing the association to earmark the funds for repainting the townhomes’ complex in the near future.
Impressed with the proposal and presentation, The Pines Townhomes awarded the $400,000 project to Chandler’s Roofing.
“Early on, we established a terrific rapport with the homeowners association, its board of directors and roofing committee,” says Trevor Leeds, Chandler’s Roofing’s president. “Ultimately, we earned the project over our competition, and that’s rewarding.”
Leeds and the homeowners association agreed detailed communications with the 50 residents would be critical to the project’s success. Chandler’s Roofing created a Preparation for Reroof document for the residents about what to expect during the project and held meetings in the clubhouse.
“We held town hall meetings to review our Preparation for Reroof document,” says Blake Welstead, project manager for Chandler’s Roofing. “We discussed the need for healthy communication throughout the process, as well as safety precautions and preparing for the inconveniences to the residents’ garages and parking areas.”
Welstead, Vincenty and Jorge Peňa Sr., Chandler’s Roofing’s superintendent and project manager, also thoroughly walked every roof on the complex to visually confirm the existing conditions described by Chandler’s Roofing’s initial inspections to be sure everyone was aware of the work to be performed.
The tear-off process began in October 2012. All but two buildings in the complex have a combination of low- and steep-slopes, and three buildings have large, nearly vertical mansards. Chandler’s Roofing removed the existing 30-year-old cedar shake shingles from the steep-slope areas and hot-applied built-up roof from the low-slope areas.
Tearing off material was tricky because adjoining buildings’ garages share the same driveway, so access points were tight. Trucks were strategically placed to allow dumping of debris directly into them.
The mansards are nearly 30-feet-high and required ladders and planks for access. Removing the material in phases during a five-month period made the tear-off process easier. Chandler’s Roofing also held preparation meetings every Monday with each building’s tenants where work was to be performed. Addressing tenants concerns before the work began ensured a smooth tear-off process.
Crews up to 25 workers removed the material down to the plywood decks. Nearly all perimeter plywood, 10 percent of the overall decks, more than 1,000 linear feet of 2- by 10-inch fascia boards, rain gutters and several rafter supports were replaced because of dry-rot issues caused by the old wood shake roof.
During the tear-off process, it was discovered the wood fascia board running between the upper and lower tiers on the roofs’ edges had a metal step flashing underneath but no wood blocking. Several beehives were found in the attic area behind the fascia.
“It was a previous installation error we had never encountered before,” Leeds says. “The residents could never figure out how the bees were getting inside the property. There had to be significant heating and cooling losses from air escaping from the large gaps behind the fascia boards.”
Reroofing multiple slopes
Following tear-off, on the steep-slope areas, Chandler’s Roofing installed a GAF Lifetime Roofing System comprising Tiger Paw™ synthetic underlayment, a StormGuard® film-surfaced leak barrier, Pro-Start® starter shingles, Timberline® American Harvest® Lifetime Shingles in Cedar Falls color, Cobra® Ridge Vents and Ridglass® ridge cap shingles.
On the low-slope roof areas, an IB Roof Systems™ 80-mil-thick single-ply PVC membrane in white was mechanically fastened. Boots, patches, edge metal and vents also were installed.
Additionally, 15 Lane-Aire Manufacturing Corp. skylights were installed. Chandler’s Roofing provided residents the option of installing a standard acrylic double-domed skylight at the homeowners association’s cost or upgrading to a more energy-efficient, low-emissivity glass model with an optional electronic operation for an additional cost at the resident’s expense.
When working on the steep-slope areas, crew members were tied- off and secured using Occupational Safety and Health Administration-compliant safety harnesses and ladder anchors. While working on the low-slope areas, workers used perimeter lines and a safety monitor was present at all times.
In addition to working on low- and steep-slopes, the mansards are nearly vertical and have several protruding boxed-in windows, some extremely close together, which made it difficult to flash and shingle.
“Another unique part of the structures were the mansards, for sure,” Leeds says. “Initially, it was a bit tricky, but once we figured out the first mansard, the rest became fairly simple.”
The closely spaced windows created a 6-inch-wide gap, requiring dexterity on the part of the installers. Working from scaffolding and tied-off at all times, crew members applied mastic for extra shingle adhesion, and the nailing requirement for each shingle was increased to six nails. Coordination with GAF’s technical team and inspector ensured mansard installation was performed according to manufacturer recommendations.
Deliveries were coordinated with Chandler’s Roofing’s distributor, G&F Roof Supply, who worked closely with Peňa and Brady Woodside, Chandler’s Roofing’s operations manager. Similar to the tear-off process, deliveries were coordinated to accommodate tight driveway access to the property. Again, preparation meetings with tenants to be sure everyone was aware of anticipated deliveries resulted in a smooth reroofing process.
The Pines Townhomes project officially ended in March 2013, taking a bit longer than anticipated because of intermittent rain delays. Chandler’s Roofing had made an agreement with the homeowners association to be as noninvasive as possible and to manage the entire project one building at a time to ensure traffic, parking and weather delays all were controllable, eliminating weather exposure and leak issues.
The painstaking planning was well worth it—The Pines Townhomes is one of Chandler’s Roofing’s most successful projects to date.
“As it turned out, The Pines Townhomes was one of the smoothest projects of this size and scale we have ever undertaken,” Welstead says.
Having performed an exceptional juggling act of coordinating communications, delivery, tear-off and reroofing processes while maintaining a safe environment for residents and workers, Chandler’s Roofing received praise from The Pines Townhomes’ homeowners association.
“Chandler’s Roofing is professional and knowledgeable,” says Patricia Rue, a member of The Pines Townhome’s homeowners association. “And they get kudos for dealing with the homeowners association board!”
Chrystine Elle Hanus is Professional Roofing’s associate editor and NRCA’s director of communications.
Project name: The Pines Townhomes
Project location: Lomita, Calif.
Project duration: October 2012-March 2013
Roof system types: Fiberglass-reinforced asphalt shingle; PVC
Roofing contractor: Chandler’s Roofing Inc., San Pedro, Calif.
Product manufacturers: Custom-Bilt Metals, Irving, Texas; GAF, Wayne, N.J.; IB Roof Systems,™ Irving, Texas; Lane-Aire Manufacturing Corp., Carson, Calif.
Posted on 01/30/2017 at 01:35:00 PM
According to a new report by GTM Research and the Solar Energy Industries Association (SEIA), the U.S. installed 930 megawatts (MW) of photovoltaics (PV) in Q3 2013, up 20 percent over Q2 2013 and 35 percent over Q3 2012. This represents the second largest quarter in the history of the U.S. solar market and the largest quarter ever for residential PV installations.
Even more importantly, 2013 is likely to be the first time in more than a decade that the U.S. installs more solar capacity than world leader Germany. When you accumulate all segments of the solar industry together in the US, solar is the second-largest source of new electricity capacity in the U.S. this year, trailing on natural gas.
So what sector of the U.S. solar market is seeing the greatest boom? Residential rooftop solar. That’s right, through Q3, residential PV installs were up 45 percent year-over-year. And what does this mean for the roofing market? Theoretically this should create demand for roofing materials, jobs and a tremendous need for qualified roofing contractors who can ensure the proper waterproofing of these solar PV arrays. Ultimately, this should affect the entire food chain of the roofing industry in a very positive way.
At a normal life expectancy of 20-25 years, it is critical to understand how one’s residential solar array is secured to the rooftop and waterproofed. Furthermore, it is important to understand if ones overall rooftop will hold up for that 20-25 year period all together.
As a professional roofing and solar contractor, who has been intimately involved in the solar side of the business since solar hit the mainstream market, we feel we have a keen sense for these issues. Chandler’s Roofing was one of the original SolarCity roofers and we have been selected most recently as GAF’s first Solar Elite roofing contractor in Southern California. We know roofing and solar well and we know what it is going to take to install and properly waterproof your solar system. Here are just a few things to think about when considering a rooftop solar array:
1- Warranty: Is the company installing the solar standing behind the workmanship and waterproofing of the solar array for 25 years?
2- Condition of Existing Roof: Every roofing system is different and thus has a different life expectancy. If your roof has been on your home for 10 years or longer and you are now considering solar, take a long hard look at the expected longevity of your existing roof. You do not want to come back in the near future and rip apart your solar system to chase leaks and do repairs.
3- Who is installing and waterproofing? There are many fly-by-night roofers who are working with new start-up solar companies. They are mounting solar systems to rooftops that will never last the expected 25 years of the solar system and weatherproofing these systems with very shoddy workmanship and waterproofing standards. The reality is, most of these guys will not be in business within the next 5 years and thus their warranties aren’t worth the paper they’re written on.
4- Is the company installing the solar flashings and waterproofing properly licensed in your state as a roofing and waterproofing contractor? Many of the solar companies out there are skating by with simply an electrical license or solar license and then paying a handyman or general roofing laborer to complete the roof work.
5- Who’s on the hook financially if and when there is a problem? Most solar companies out there, warrant their solar panels, guarantee the performance of the system and differ the warranty of the waterproofing of the roof mounts over to their sub-contracted roofer. BEWARE and consider yourself warned, this will become a major issue for folks when the 100 year storm comes.
The morale of the story is, residential rooftop solar is here to stay and will soon put the U.S. in the lead position globally. But make no mistake about it, it is the new gold rush and there are many systems being put up that are going to have significant leak issue in the near term. Take advantage of the solar savings, truly consider the benefits that solar offers, but do not fall victim to inferior products and or services.
If you are considering residential or commercial solar in Los Angeles or Orange County and would like a professional, no obligation solar estimate, please contact our office at 310-831-7663. We will be happy to provide you with a thorough evaluation of your current roofs condition, as well as a complete and thorough solar site survey. We like to point out that our team of experts handles the entire process from soup to nuts. Chandler’s handles all solar engineering, design, permits with the city and interaction with the utility while completing the entire install with our own inhouse team of roofers and electricians. There is no system to big, or to small so please give us a call. Below are just a few of our solar installations, please check out our Pinterestpage for more.
Posted on 01/30/2017 at 01:32:00 PM
For nearly a decade, things have been shaping up for a large El Niño event which could significantly affect Southern California residents. Though it is hard to believe as we sit in one of the worst droughts on record, all you have to do is look at the current meteorological forecasts in the news, talk to local fishermen, or have a discussion with local farmers and almost all predictions and models point to an El Niño event this fall or winter.
If you’ve lived in the Los Angeles or Orange County areas long enough, you’ll know that it eventually rains in Southern California. Almost always, property owners are caught with their pants down, scrambling in an emergency, reactive manner as their roofs begin to leak, rain gutters begin to clog, and overgrown trees begin to fall. But it doesn’t have to be this way... In fact, proactive preventative roof and gutter maintenance will drastically save you money, time and heartache in the end.
Listen to the Experts
El Niño is a phenomenon characterized by warmer sea surface water in the equatorial Eastern Pacific Ocean. It is often associated with greater rainfall on much of the U.S. West Coast and frequently enhances the encroachment of storm surges by raising regional sea level for several months at a time. An El Niño is defined by a seasonal sea surface temperature anomaly in the eastern/central equatorial Pacific greater than 0.5° C (0.9° F) warmer than historical average temperature. The opposite phenomenon known as La Niña is defined as a seasonal sea surface temperature anomaly 0.5° C (0.9° F) colder than the historical average.
Currently NOAA forecasts a probability of El Niño conditions 70 percent during the Northern Hemisphere summer and reaching 80 percent during the fall and winter. Additionally, the European Centre for Medium-range Weather Forecasts (ECMWF), which is considered one of the most reliable of the 15 or so prediction centers around the world is predicting an El Niño in 90% of their forecasting scenarios. “It is very much odds-on for an event,” states Tim Stockdale, principal scientist at ECMWF.
The reports and forecasts do not end there however, as the Scripps Institution of Oceanography at UC San Diego seems to support these findings with their El Niño forecast model predicting since last December an El Niño occurring in the winter of 2014.
These grim forecasts are leaving federal funding agencies and local Southern California communities scrambling to prepare for the “Great Wet Hope”. As Scripps physical oceanographer Dan Rudnick put it, “If an El Niño is brewing at the equator, we’re going to feel the effects pretty much immediately here in Southern California.”
Learn from the Past
Though El Niño patterns tend to occur every 7-10 years, their degree and intensity directly correlate to the temperature of the Pacific Ocean and which way the winds blow. Predicting the potential intensity or damage is fairly difficult, but we can learn from the past. According to national Geographic, the last major El Niño event occurred in 1997-98, causing at least 33 billion (U.S) dollars in property damage world wide. Prior to that, it was the 1982-82 El Niño which went largely undetected by scientists until it was well under way. That event caused more than $13 billion (U.S.) in economics loss worldwide.
Knowing that our Pacific Ocean temperatures are at highest since the last 1997-98 El Niño, and knowing what the potential for damages could be, it makes total since for property owners to get prepared for this winter and fall.
Though much of the economic damages in Southern California of a major El Niño occur due to infrastructure damage, crop loss and manufacturing production loss, a significant amount of the losses due to property damage and flooding. The California Coastal Commission has put out a General Checklist for Property Preparedness for El Niño which Los Angeles and Orange County residents should follow. We’ve taken that list below and expanded upon it for your convenience:
Yard Clean-up: Make a general inspection of your entire yard for dead trees, dead limbs, yard debris, outdoor furniture, or other objects that could be blown by storm winds. An afternoon spent tidying up the yard and either storing furniture and other loose items indoors, or securing them can prevent frantic scrambling to collect items that have landed on your roof or in your neighbors’ yards.
Roof Inspection: Thoroughly inspect your roof, or hire a licensed roofing contractor, to check for loose tiles, shingles, shakes or holes. Consider a thorough roof maintenance in preparedness for the El Niño, ensuring your contractor repairs visible leaks, reseals all roof penetrations and inspects your chimney and skylights. Be prepared and have a licensed roofing contractor who performs 24/7 emergency roofing service in your cell phone or black book. Though an expensive and dangerous proposition, an emergency tarp or roof leak repair in the middle of an El Niño storm by a licensed professional can prevent thousands of dollars of additional interior damages from flooding and leaks.
Clear Drains and Gutters: Make sure all scupper drains, overflow drains, leader heads, downspouts and rain gutters are cleared of debris and functioning properly before storm season. If buildings do not have gutters and drains, consider having them installed. Storm water run-off from impermeable surfaces (e.g., sloped roofs, flat roofs, driveways, decks and patios) should be directed into a collection system to avoid soil saturation and directed away from the property. A thorough roof maintenance by a licensed roofing contractor, aside from checking for roof leak areas, should include the clearing of debris from your rain gutter system.
Retaining Walls: Visually inspect all retaining wall drains, surface drains, culverts, ditches, etc. for obstructions or other signs of malfunction, before the storm season, and after every storm event.
Slopes: Visually inspect all sloped areas for signs of gullying, surface cracks, slumping etc. Also inspect patios, retaining walls, garden walls, etc. for signs of cracking or rotation. Such signs might be indications of slope movement and if you notice any problems, it would be prudent to have the site inspected by a geotechnical engineer.
Bare Ground: Make sure your yard does not have large bare areas which could be sources for mudflows during a storm event. The fall is a good time to put down mulch and establish many native plants; it may be possible to vegetate these bare areas before the storm season.
Storm Drains: Visually inspect nearby storm drains, before the storm season and after every rain; if the storm drains are obstructed, clear the material from the drain or notify the Department of Public Works or public agency responsible for drain maintenance.
Plan of Action: If, after taking prudent steps to prepare your property for winter storms, you still have some concerns about slope stability, flooding, mudflows, etc., consider stockpiling sandbags and plastic sheeting. The sandbags can be stacked to form a barrier to keep water from flooding low areas. Plastic sheeting and visqueen can be placed on slopes and secured with sand bags to prevent water from eroding the surface. Prepare for power outages by having food, water, candles and matches. Additionally, keep your property insurance paperwork at the ready in order to contact your carrier for any emergency losses. A terrific resource for storm damage information is the National Storm Damage Center, an independent organization that provides consumer education and resources to property owners.
As with other natural events that are seen here in Southern California, such as earthquakes and fires, being prepared, remaining proactive and having an emergency plan of action tend to diminish your risks and potential for property losses from an El Niño event. We urge you to share this information with your friends and family.
This post is authored by Trevor Leeds - president of Chandler's Roofing
Posted on 01/30/2017 at 12:59:00 PM
Nearly 8 years ago, in August of 2006, Elon Musk, Co-Founder & CEO of Tesla Motors put out a personal blog post about "The Secret Tesla Motors Master Plan (just between you and me)." In this article, Mr. Musk transparently details the innovative path Tesla Motors was embarking on to create a wide range of affordable, high quality electric vehicles which would eventually make their way down to a reasonably priced family car. In his post, he counters a few common misconceptions which are routinely used to place a black eye on the electric vehicle industry and more importantly he highlights the bigger purpose of Tesla Motors. States Musk, "The overarching purpose of Tesla Motors (and the reason I am funding the company) is to help expedite ...Read more
Posted on 01/30/2017 at 12:46:00 PM
Award reflects company’s consistently high level of customer service
Chandler's Roofing earns Angie's List Super Service award for the seventh year in a row.
Los Angeles roofing and solar contractor, Chandler’s Roofing, has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership ...Read more
Posted on 01/17/2017 at 01:30:00 AM
Yeah, we know the hammer in the picture above isn't a roofing hammer, but then again if you know the roofing industry, you would have known that too!
If you have ever envisioned a fun career in the construction industry, we know what you want – a career opportunity where you can put your sales skills to use, while working outside the office the majority of the time with an unlimited earning potential. Well, you just found your perfect match. As a Project Manager for Chandler’s Roofing and Solar you’ll reach out to an expanding number of new and repeat Chandler’s customers, all of whom look to us to provide solutions to their roofing, solar and rain gutter needs. Chandler’s Roofing offers a full line of high-quality roofing and solar services, along with rain gutters, skylights and insulation applications. For more information on Chandlers Roofing and Solar, please click here: www.chandlersroofing.com
WHY THIS CAREER IS FOR YOU:
Unlimited earning potential – There’s no limit to what you can earn as a commission-based sales professional with our company and we have plenty of leads and repeat/referral based business coming in.
Bonuses – Hit your sales numbers, and you could be eligible for additional bonuses both monthly and quarterly.
Top of the line products and warranties – You don’t want to sell something you can’t stand behind, and we wouldn’t want you to. That’s why we offer the best product warranties in the business, backed by the most established manufacturers.
Working outdoors - Though a portion of your time, usually mornings, will be in the office processing bids and following up with customers, the greatest portion of your time will be spent out in the field, working with local property owners to ensure we sell and deliver high quality roofing and solar systems.
Paid training – You will receive six weeks of paid sales training.
Growth potential - Opportunity for advancement in a well established, privately owned company.
WHY YOU WANT TO WORK FOR US:
Work with the best – As one of the most established roofing and solar companies in Los Angeles and Orange County, who was formally voted the Residential Roofing Contractor of the Year nationwide in 2011, we know what it takes to be successful.
Shared culture – Our employees share the culture that “It All Starts With Quality”, which encourages a passion and mutual respect to ensuring we put out the highest quality product and system on every project we touch. This is reflective not only in the finished product and warranties we offer, but the steps our administrative team takes to ensure the customer is wowed by the process.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES:
Responsibilities of a Project Manager are to manage and generate leads, conduct professional sales presentations in the home or office and accurately measure and price roofing and solar systems.
Facilitate sales process, follow-up and final job walk and sign-off with customer.
You will also be completing relevant paperwork accurately and in a timely manner and continually updating your product and solar-roofing market knowledge.
18 years of age or older.
Access to reliable transportation to reach customers’ homes and or office. Truck with ladder rack preferred.
Basic working knowledge of a computer, using email and basic web applications.
Previous experience in home improvement sales, solar sales or self-employment a plus but not required.
High School Diploma/GED
YEARS OF RELEVANT WORK EXPERIENCE:
1-2 years preferred, but not required
Ability to lift up to 50 pounds.
Ability to safely operate a ladder.
Fully capable of safely and effectively functioning on a rooftop.
Strong communication skills.
Flexible schedule with ability to work on a Saturday if necessary.
Basic computer and email skills required.
To inquire about position, please submit your resume to firstname.lastname@example.org.
For further information on Chandler's Roofing, please visit us at www.chandlersroofing.com.
Chandler's Roofing and Solar provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Posted on 12/14/2016 at 11:30:00 PM
Not all roofers and solar contractors are created equal.
Posted on 06/19/2015 at 01:15:00 PM
At the beginning of 2015, the City of Los Angeles began enforcing ordinance number 183149 of the Los Angeles Municipal Code which applies to the construction of every new building, every new building alteration with a building permit valuation of $200,000 or more, and every building addition throughout the City of Los Angeles. Specifically, the City of LA is attemtping to reduce the heat island effect within the city, while lowering overall energy consumption (i.e. AC use). This code applies to both residential and commercial properties and is an aggressive, yet necessary approach to meeting California’s Title 24 cool roof requirements.
Posted on 06/17/2015 at 09:15:00 AM
You've spent weeks, maybe months soliciting estimates from roofing contractors for your project. You've selected the roofing company which you feel will do the best job and they've issued you a start date for the re-roof project... Now what? The fear of the unknown often leaves customers feeling more anxious about the roofing process than is necessary. The re-roofing process can be a messy and dangerous task as a DIY project, but if managed properly with a qualified roofing contractor such as Chandler's Roofing, many of the potential risks and problems associated with roof demolition, lumber replacement and roof installation can and should be prevented.
Posted on 09/09/2014 at 10:15:00 AM
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